Shift Lead: Customer Experience & Store Operations

Walgreens; Raccoon Valley (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, handling required cash procedures and ensuring the floor and stock room are ready for business. You will also assist with vendor deliveries and maintain accurate inventory, pricing, and displays.

The role focuses on delivering a distinctive customer experience, greeting customers, and helping with questions and product information to ensure satisfaction.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and manage required cash handling.
• Complete product returns, refunds, and ensure accurate cash handling and price verification at registers.
• Deliver a distinctive and delightful customer experience and assist customers as needed.
• Assist with vendor deliveries, stockroom tasks, and backdoor access for deliveries.
• Maintain accurate inventory, display reviews, and ensure pricing signage is correct.

Skills

Leadership

Customer service

English proficiency

Education

High School Diploma or equivalent

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, handling required cash procedures and ensuring the floor and stock room are ready for business. You will also assist with vendor deliveries and maintain accurate inventory, pricing, and displays.

The role focuses on delivering a distinctive customer experience, greeting customers, and helping with questions and product information to ensure satisfaction.