Shift Lead: Drive Team Wins & Guest Delight

Wingstop - Sizzling Platter; Reno (NV); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Job summary

Sizzling Platter LLC is seeking a Shift Lead for a Wingstop location in Reno, NV. The role leads crew members, delivers guest service, and maintains food quality and safety standards in a fast-paced environment.

The Shift Lead provides coaching, supports opening and closing procedures, and ensures accurate cash handling and shift reporting while promoting a safe, organized kitchen and dining area.

Qualifications

• Leadership experience in a fast-paced environment.
• Strong communication and problem-solving skills.
• Ability to coach and guide team members during shifts.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Monitor food quality, safety, and presentation to Wingstop standards.
• Assist with opening/closing procedures, including cash handling and shift reporting.

Skills

Leadership

Communication

Problem solving

Job description

Sizzling Platter LLC is seeking a Shift Lead for a Wingstop location in Reno, NV. The role leads crew members, delivers guest service, and maintains food quality and safety standards in a fast-paced environment.

The Shift Lead provides coaching, supports opening and closing procedures, and ensures accurate cash handling and shift reporting while promoting a safe, organized kitchen and dining area.