Shift Lead: Drive Team Success & Guest Experience

Wingstop - Sizzling Platter; Manassas (VA); In loco; USD 19.000 - 22.000; Tempo pieno

Descrizione del lavoro

Sizzling Platter LLC in Manassas, VA is hiring a Shift Lead to supervise daily operations, coach team members, and ensure guest satisfaction. You will work closely with management to maintain standards for food quality, service, and safety in a fast-paced Wingstop environment.

The role supports opening/closing, cash handling, and shift reporting, with opportunities to train new staff and step into crew duties as needed.

Competenze

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Mansioni

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.
• Step into Crew Member responsibilities as needed.

Conoscenze

Leadership

Communication

Problem-solving

Teamwork

Descrizione del lavoro

Sizzling Platter LLC in Manassas, VA is hiring a Shift Lead to supervise daily operations, coach team members, and ensure guest satisfaction. You will work closely with management to maintain standards for food quality, service, and safety in a fast-paced Wingstop environment.

The role supports opening/closing, cash handling, and shift reporting, with opportunities to train new staff and step into crew duties as needed.