Shift Lead: Lead the Team & Guest Experience

Hunter Super Techs - TurnPoint; North Ogden (UT); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Professional Development

Job summary

Sizzling Platter LLC is seeking a Shift Lead at Wingstop in North Ogden to oversee daily restaurant operations, supervise crew members, and ensure guest satisfaction. The role serves as a leader on duty, closely coordinating with management to uphold performance, quality, and service standards.

Ideal candidates bring restaurant or leadership experience, strong communication and problem-solving skills, and the ability to work in a fast-paced setting with flexible availability including evenings

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Dependable, accountable, and team-oriented.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.
• Step into Crew Member responsibilities as needed.

Skills

Leadership

Customer service

Communication

Job description

Sizzling Platter LLC is seeking a Shift Lead at Wingstop in North Ogden to oversee daily restaurant operations, supervise crew members, and ensure guest satisfaction. The role serves as a leader on duty, closely coordinating with management to uphold performance, quality, and service standards.

Ideal candidates bring restaurant or leadership experience, strong communication and problem-solving skills, and the ability to work in a fast-paced setting with flexible availability including evenings