Shift Lead: Drive a Fast-Paced Team & Guest Experience

Wingstop - Sizzling Platter; Fairfax (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Professional Development

Job summary

Sizzling Platter LLC in Fairfax, VA is hiring a Shift Lead to supervise Crew Members, support daily operations, and uphold Wingstop standards. You will lead during shifts, coach teammates, and ensure fast, friendly service in a high-temperature kitchen environment.

Ideal candidates have leadership experience in a restaurant and strong communication skills, with flexibility to work evenings, weekends, and holidays. Competitive pay and benefits offered.

Qualifications

• Experience in leadership roles in a restaurant setting preferred.
• Ability to coach, direct, and provide real-time feedback to team members.
• Able to work in a fast-paced environment and handle multiple priorities.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.
• Step into Crew Member responsibilities as needed.

Skills

Strong communication

Leadership

Problem-solving

Customer service

Job description

Sizzling Platter LLC in Fairfax, VA is hiring a Shift Lead to supervise Crew Members, support daily operations, and uphold Wingstop standards. You will lead during shifts, coach teammates, and ensure fast, friendly service in a high-temperature kitchen environment.

Ideal candidates have leadership experience in a restaurant and strong communication skills, with flexibility to work evenings, weekends, and holidays. Competitive pay and benefits offered.