Shift Lead: Drive Team Success & Guest Experience

Wingstop - Sizzling Platter; Meridian (ID); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Job summary

Wingstop - Sizzling Platter in Meridian, ID seeks a Shift Lead to supervise crew members, guide daily operations, and ensure top-tier guest service. You will coach staff, uphold Wingstop standards for food quality and safety, and support opening/closing procedures in a fast-paced kitchen.

The role emphasizes leadership, communication, and the ability to manage multiple priorities while maintaining a safe, organized work environment. Evening/weekend availability is often required.

Qualifications

• Experience in restaurant leadership is preferred.
• Strong communication, leadership and problem‑solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks to maintain efficiency during peak periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.

Job description

Wingstop - Sizzling Platter in Meridian, ID seeks a Shift Lead to supervise crew members, guide daily operations, and ensure top-tier guest service. You will coach staff, uphold Wingstop standards for food quality and safety, and support opening/closing procedures in a fast-paced kitchen.

The role emphasizes leadership, communication, and the ability to manage multiple priorities while maintaining a safe, organized work environment. Evening/weekend availability is often required.