Shift Lead: Drive Service Excellence & Team Growth

Arby's; Rogers (AR); On-site; USD 1,791,000 - 2,617,000; Full time

Benefits offered by this job

Health Savings Account

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Flynn Arby’s is seeking a Shift Manager to join our team and lead daily operations in a fast-paced restaurant setting. You will oversee food preparation, customer service, and cleanliness, ensuring standards are met and customer experiences exceed expectations.

The ideal candidate has at least 2 years of supervisory experience in food/hospitality, excellent communication skills, and the ability to motivate a team in a high-pressure environment.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Leadership

Customer Service

Communication

Time Management

Problem Solving

Job description

Flynn Arby’s is seeking a Shift Manager to join our team and lead daily operations in a fast-paced restaurant setting. You will oversee food preparation, customer service, and cleanliness, ensuring standards are met and customer experiences exceed expectations.

The ideal candidate has at least 2 years of supervisory experience in food/hospitality, excellent communication skills, and the ability to motivate a team in a high-pressure environment.