Shift Manager: Lead Service, Team Growth & Efficiency

Arby's; Grove (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Savings Account

Disability Insurance

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Employee Resource Group(s)

Tuition Reimbursement program

Job summary

Flynn Arby’s is seeking a Shift Manager to lead daily restaurant operations, ensure exceptional customer service, and uphold brand standards.

You will supervise team members, train staff, monitor quality, and drive sales while controlling costs in a fast-paced environment. The ideal candidate has at least 2 years in a supervisory role in food/hospitality, strong communication skills, and flexible availability, including evenings and weekends.

Qualifications

• Minimum of 2 years of supervisory experience in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory Experience

Team Leadership

Customer Service

Communication

Organizational Skills

Time Management

Fast-Paced

Evening Availability

Job description

Flynn Arby’s is seeking a Shift Manager to lead daily restaurant operations, ensure exceptional customer service, and uphold brand standards.

You will supervise team members, train staff, monitor quality, and drive sales while controlling costs in a fast-paced environment. The ideal candidate has at least 2 years in a supervisory role in food/hospitality, strong communication skills, and flexible availability, including evenings and weekends.