Shift Manager — Drive Service Excellence & Team Growth

Arby's, Inc.; Raytown (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Employee Resource Group(s)

Tuition Reimbursement program through

Job summary

Flynn Arby's is hiring a Shift Manager to lead daily restaurant operations, ensuring top-tier service and consistent execution. You will manage food prep, service quality, and cleanliness while coaching team members to perform at their best and meet brand standards.

The role requires at least 2 years in a supervisory Food/Hospitality role, strong communication, and the ability to thrive in a fast-paced setting. Flexibility for evenings, weekends, and holidays is essential for success.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Team leadership

Customer service

Communication

Organization

Time management

Adaptability

Job description

Flynn Arby's is hiring a Shift Manager to lead daily restaurant operations, ensuring top-tier service and consistent execution. You will manage food prep, service quality, and cleanliness while coaching team members to perform at their best and meet brand standards.

The role requires at least 2 years in a supervisory Food/Hospitality role, strong communication, and the ability to thrive in a fast-paced setting. Flexibility for evenings, weekends, and holidays is essential for success.