Shift Manager — Lead Service Excellence & Team Growth

Arby's; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Savings Account

Short & Long Term Disability

Life Insurance

401(K) Plan + Company Match

Paid Time Off

Employee Assistance Program (EAP)

Tuition Reimbursement program through

Pet Insurance

Job summary

Flynn Arby's is seeking a Shift Manager to join our team. This role leads daily operations, ensures exceptional customer service, and drives sales while maintaining high standards of quality and efficiency.

Candidates should have supervisory experience in food service, strong communication skills, and the ability to manage time and stay organized in a fast-paced setting. The position offers full-time hours with benefits and requires flexibility for evenings, weekends, and holidays.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory experience

Team leadership

Customer service

Communication

Time management

Adaptability

Job description

Flynn Arby's is seeking a Shift Manager to join our team. This role leads daily operations, ensures exceptional customer service, and drives sales while maintaining high standards of quality and efficiency.

Candidates should have supervisory experience in food service, strong communication skills, and the ability to manage time and stay organized in a fast-paced setting. The position offers full-time hours with benefits and requires flexibility for evenings, weekends, and holidays.