Shift Lead - Doughnut Shop Ops & Service Excellence

krispy; Destin (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Weekly Pay

Career opportunities – we are growing!

Comprehensive benefits (medical,vision

Comprehensive benefits (medical,vision

dental insurance)

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme in Destin, FL is seeking a Shift Supervisor to oversee daily shop operations and ensure safety, cleanliness, and high-quality service for our customers. You will lead a team of hourly associates and support scheduling, onboarding, and training alongside store leadership.

The role emphasizes a customer-first mindset, teamwork, and a commitment to an inclusive culture. This position offers growth opportunities within Krispy Kreme's brand family.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to nurture an equitable, unbiased culture where peeps are empowered to showcase originality.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Leadership

Team supervision

Customer service

Communication

Problem solving

Safety compliance

Job description

Krispy Kreme in Destin, FL is seeking a Shift Supervisor to oversee daily shop operations and ensure safety, cleanliness, and high-quality service for our customers. You will lead a team of hourly associates and support scheduling, onboarding, and training alongside store leadership.

The role emphasizes a customer-first mindset, teamwork, and a commitment to an inclusive culture. This position offers growth opportunities within Krispy Kreme's brand family.