Shift Supervisor — Lead Donut Shop Team
krispy
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Benefits offered by this job
Job summary
Krispy Kreme in the United States is seeking a Shift Supervisor to oversee a shop shift, ensuring smooth operations and a WOW guest experience. You will work with the leadership team to support the store and help develop a high-performing hourly team.
The role emphasizes safety, cleanliness, quality and speed, with responsibilities in scheduling, onboarding, training, and customer service. The ideal candidate has at least 2 years of relevant experience, 1 year supervising, strong problem-solving
Qualifications
- Two years of relevant experience.
- 1 year of experience supervising a team.
- Strong problem-solving skills.
- Effective communication skills, both written and verbal.
- Commitment to nurture an equitable, unbiased culture.
Responsibilities
- Lead the day-to-day operational excellence of the shop.
- Manage the flow of service to ensure safety, cleanliness, quality, and speed.
- Help build and lead high performance team of hourly Team Members.
- Assist AM/GM with scheduling, onboarding, training, and shop tours.
- Provide exceptional customer service to guests and foster an inclusive culture.
Skills
Job description
Krispy Kreme in the United States is seeking a Shift Supervisor to oversee a shop shift, ensuring smooth operations and a WOW guest experience. You will work with the leadership team to support the store and help develop a high-performing hourly team.
The role emphasizes safety, cleanliness, quality and speed, with responsibilities in scheduling, onboarding, training, and customer service. The ideal candidate has at least 2 years of relevant experience, 1 year supervising, strong problem-solving
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