Doughnut Shop Shift Supervisor: Lead Service & Team

Krispy Kreme; Rome (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical,vision

dental insurance

Employee discount program

401K plan

PTO

Career opportunities

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme is seeking Shift Supervisors to oversee daily operations, ensuring safety, quality, and speed while leading hourly team members. You will collaborate with shop leadership and support continuous improvement, with a focus on delivering a WOW experience to guests.

The role emphasizes teamwork, leadership development, and excellent customer service in a fast-paced environment. Applicants must be 18+, authorized to work in the US, and willing to travel up to 10%.

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Strong problem-solving and communication skills.
• Commitment to an equitable, unbiased culture.
• Must be 18 years of age or older.
• Travel 0-10% and sponsorship not required.

Responsibilities

• Lead day-to-day shop operations for efficiency and safety.
• Manage service flow to ensure safety, cleanliness, quality and speed.
• Help build and lead a high-performing team of hourly members.
• Assist with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and welcome all guests.

Skills

Two years experience

Team supervision

Problem solving

Communication skills

Equity culture advocacy

Age 18+

Work authorization (US)

Job description

Krispy Kreme is seeking Shift Supervisors to oversee daily operations, ensuring safety, quality, and speed while leading hourly team members. You will collaborate with shop leadership and support continuous improvement, with a focus on delivering a WOW experience to guests.

The role emphasizes teamwork, leadership development, and excellent customer service in a fast-paced environment. Applicants must be 18+, authorized to work in the US, and willing to travel up to 10%.