Doughnut Shop Shift Lead — Lead Ops & Customer Experience

Krispy Kreme Doughnut Corporation; Destin (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Weekly Pay

Career opportunities - we are growing!

Comprehensive benefits (medical,vision

Dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Destin, FL is hiring Shift Supervisors to oversee daily shop operations and support the leadership team. You’ll drive service flow, safety, cleanliness, and quality while mentoring hourly Team Members.

The role emphasizes strong communication, problem-solving, and a commitment to an equitable workplace, with 0–10% travel and eligibility to work in the US without sponsorship.

Qualifications

• Two years of relevant experience required.
• At least 1 year supervising a team.
• Strong problem-solving skills demonstrated in past roles.
• Effective written and verbal communication abilities.
• Commitment to nurturing an equitable, unbiased culture.
• Must be 18 years of age or older.
• Travel requirement: 0–10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and foster an inclusive culture.

Skills

relevant experience

supervising a team

problem-solving

effective communication

equitable culture advocacy

18+ years old

travel 0-10%

work authorization in US without Spons

Job description

Krispy Kreme Doughnut Corporation in Destin, FL is hiring Shift Supervisors to oversee daily shop operations and support the leadership team. You’ll drive service flow, safety, cleanliness, and quality while mentoring hourly Team Members.

The role emphasizes strong communication, problem-solving, and a commitment to an equitable workplace, with 0–10% travel and eligibility to work in the US without sponsorship.