Production Shift Lead — Doughnut Shop

Krispy Kreme Doughnut Corporation; Lubbock (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Career growth

Benefits package

Employee discount

401K

PTO

Company events

Education reimbursement

Adoption assistance

Life Insurance

FSA/HSA

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation is seeking a Shift Supervisor to oversee daily shop operations, ensuring safety, cleanliness, quality, and speed, while leading a team of hourly Team Members.

You will support scheduling, onboarding, training, and shop tours, and foster a welcoming culture that embraces every curious, authentic identity. This role emphasizes teamwork and guest experience in a fast-paced environment.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

2+ yrs exp

1 yr supervision

Problem solving

Communication skills

Equity & inclusion

Job description

Krispy Kreme Doughnut Corporation is seeking a Shift Supervisor to oversee daily shop operations, ensuring safety, cleanliness, quality, and speed, while leading a team of hourly Team Members.

You will support scheduling, onboarding, training, and shop tours, and foster a welcoming culture that embraces every curious, authentic identity. This role emphasizes teamwork and guest experience in a fast-paced environment.