Shift Lead: Customer Experience & Store Ops

Walgreens; Windsor (CO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to support store operations, customer service, and daily cash handling. The role includes opening the store when management is unavailable, processing returns, refunds, and cash drops, and ensuring the floor and stock room are ready for the business day.

The position emphasizes delivering a distinctive customer experience through proactive engagement, accurate pricing, and maintenance of store standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Process customer refunds, voids, and cash drops; provide change as needed.
• Deliver a distinctive customer experience and greet customers proactively.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license (state required)

Job description

Walgreens is seeking a capable team member to support store operations, customer service, and daily cash handling. The role includes opening the store when management is unavailable, processing returns, refunds, and cash drops, and ensuring the floor and stock room are ready for the business day.

The position emphasizes delivering a distinctive customer experience through proactive engagement, accurate pricing, and maintenance of store standards.