Shift Lead: Customer Experience & Store Ops

Walgreens; Moberly (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and deliver a distinctive customer experience when management is not present. Responsibilities include opening the store, handling cash, assisting customers, and maintaining inventory and pricing accuracy.

Role emphasizes engaging customers, resolving issues, and following company policies to ensure a positive shopping experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and ensures proper pricing signage.

Skills

Leadership

Customer service

Job description

Walgreens is seeking a team member to support store operations and deliver a distinctive customer experience when management is not present. Responsibilities include opening the store, handling cash, assisting customers, and maintaining inventory and pricing accuracy.

Role emphasizes engaging customers, resolving issues, and following company policies to ensure a positive shopping experience.