Shift Lead: Customer Experience & Store Ops

Walgreens; East York (PA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a store team member to support opening and closing duties when management is not present. You will handle cash drops, returns, and customer refunds while delivering a high standard of service. The role includes stocking, price changes, and basic merchandising to maintain an attractive and compliant store environment.

You will greet customers, answer questions, and assist with services to ensure a positive shopping experience, while adhering to company policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and start-ups.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Greets customers and assists with products and services to ensure satisfaction.
• Maintains accurate inventory and pricing; reports discrepancies.
• Assists with vendor deliveries and stockroom operations.
• Ensures store appearance and adherence to policies and safety norms.

Skills

Leadership experience

Fluent English

Customer service

Cash handling

Tools

Store hardware

Cash register system

Job description

Walgreens is seeking a store team member to support opening and closing duties when management is not present. You will handle cash drops, returns, and customer refunds while delivering a high standard of service. The role includes stocking, price changes, and basic merchandising to maintain an attractive and compliant store environment.

You will greet customers, answer questions, and assist with services to ensure a positive shopping experience, while adhering to company policies and procedures.