Shift Lead: Customer Experience & Store Operations

Walgreens; Cary (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store operations, including opening/closing, cash handling, and customer service. You will handle returns, refunds, and ensure accurate cash management while maintaining a welcoming atmosphere for shoppers.

Responsibilities include assisting with inventory, pricing tasks, and aiding with vendor deliveries when needed. The role emphasizes delivering an exceptional customer experience and supporting store needs throughout the shift.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy licence as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

English fluency

Job description

Walgreens is seeking a team member to support store operations, including opening/closing, cash handling, and customer service. You will handle returns, refunds, and ensure accurate cash management while maintaining a welcoming atmosphere for shoppers.

Responsibilities include assisting with inventory, pricing tasks, and aiding with vendor deliveries when needed. The role emphasizes delivering an exceptional customer experience and supporting store needs throughout the shift.