Shift Lead: Customer Experience & Store Ops

Walgreens; Hilton Head Island (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a reliable team member to help run daily store operations and serve customers with a friendly, proactive attitude. The role involves opening/closing the store in the absence of management, handling cash and returns, and ensuring accurate pricing and inventory control.

You will also support backdoor deliveries and assist with displays and basic bookkeeping. The position emphasizes delivering a distinctive customer experience and working closely with management to maintain

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups and cash handling.
• Complete returns, refunds, cash drops, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Hold store keys to open/close without management and assist with backdoor deliveries.
• Register sales, review pricing, and handle order exceptions and reverse logistics.
• Maintain accurate inventory, pricing signage, and clean, professional store appearance.
• Assist with displays, resets, and basic bookkeeping activities as needed.

Skills

Leadership experience

Customer service

Communication

Job description

Walgreens is seeking a reliable team member to help run daily store operations and serve customers with a friendly, proactive attitude. The role involves opening/closing the store in the absence of management, handling cash and returns, and ensuring accurate pricing and inventory control.

You will also support backdoor deliveries and assist with displays and basic bookkeeping. The position emphasizes delivering a distinctive customer experience and working closely with management to maintain