Shift Lead: Customer Experience & Store Ops

Walgreens; Westerville (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Westerville, OH is seeking a store associate to open/close in management's absence and handle required cash processes. You will greet customers, assist with products and services, and ensure a friendly, distinctive shopping experience.

The role includes processing returns, refunds, cash drops, stockroom organization, pricing updates, and basic inventory control. A minimum of one year in a supervisory or key holder role is preferred; English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of management, handling start-ups and cash.
• Completes returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Maintains store keys, pricing, and displays; supports inventory accuracy.
• Assists with vendor deliveries and backroom operations as needed.

Skills

Customer service

Leadership

Cash handling

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Westerville, OH is seeking a store associate to open/close in management's absence and handle required cash processes. You will greet customers, assist with products and services, and ensure a friendly, distinctive shopping experience.

The role includes processing returns, refunds, cash drops, stockroom organization, pricing updates, and basic inventory control. A minimum of one year in a supervisory or key holder role is preferred; English fluency is required.