Shift Lead – Customer Experience & Store Operations

Walgreens; New Albany (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New Albany, OH is seeking a Store Associate to open and close the store in the absence of management, handle cash drops and reconciliations, process returns, and ensure floor and stockroom readiness for the business day.

You will engage customers and patients by greeting them, assist with products and services, monitor pricing and displays, assist with vendor deliveries, maintain inventory accuracy, and uphold Walgreens service traits to deliver a distinctive customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness of floor and stock room.
• Completes product returns, refunds, cash drops, and price verifications as required.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and stockroom organization.
• Assists with displays, promotions, and price changes to support store goals.
• Registers sales accurately and handles basic bookkeeping tasks as needed.

Skills

Customer service

Leadership

Cash handling

Job description

Walgreens in New Albany, OH is seeking a Store Associate to open and close the store in the absence of management, handle cash drops and reconciliations, process returns, and ensure floor and stockroom readiness for the business day.

You will engage customers and patients by greeting them, assist with products and services, monitor pricing and displays, assist with vendor deliveries, maintain inventory accuracy, and uphold Walgreens service traits to deliver a distinctive customer experience.