Shift Leader: Customer Experience & Store Operations

Walgreens; Willowick (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ohio seeks a capable team member to support store operations, open/close duties, and cash handling in the absence of management. You will assist with vendor deliveries, pricing, and stock rotation while maintaining a high standard of customer service.

The role emphasizes leadership experience, English fluency, and a valid pharmacy certification or license as required by state.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for business day.
• Handles product returns, refunds, cash drops, and provides change as requested at registers.
• Engages customers with a helpful, friendly, and proactive service style.

Skills

Leadership experience

Supervisory

Retail key holder

Fluent English

Education

Pharmacy license or PTCB certification

Tools

POS systems

Job description

Walgreens in Ohio seeks a capable team member to support store operations, open/close duties, and cash handling in the absence of management. You will assist with vendor deliveries, pricing, and stock rotation while maintaining a high standard of customer service.

The role emphasizes leadership experience, English fluency, and a valid pharmacy certification or license as required by state.