Shift Lead - Customer Experience & Store Ops

Walgreens; Quincy (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a store associate to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will also assist with deliveries through the back door and maintain pricing and signage according to policies.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and maintaining inventory accuracy while supporting display updates and promotions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services, resolving issues to ensure satisfaction.
• Keep store inventory accurate and support pricing, sign display, and local regulatory compliance.

Skills

Leadership experience

Job description

Walgreens is seeking a store associate to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will also assist with deliveries through the back door and maintain pricing and signage according to policies.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and maintaining inventory accuracy while supporting display updates and promotions.