Shift Lead - Customer Experience & Store Operations

Walgreens; Smithville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate capable of opening and closing the store in the absence of management, handling cash and POS transactions, and ensuring the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, assisting with inventory, pricing, displays, and basic bookkeeping tasks while maintaining compliance and service standards.

Qualifications

• At least 1 year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash, refunds, and basic bookkeeping tasks.

Responsibilities

• Open and close the store in the absence of management and ensure readiness.
• Handle cash, refunds, and POS transactions accurately.
• Maintain store appearance and assist with inventory and displays.

Skills

Leadership

Customer service

Retail experience

English fluency

Tools

POS system

Job description

Walgreens is seeking a store associate capable of opening and closing the store in the absence of management, handling cash and POS transactions, and ensuring the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, assisting with inventory, pricing, displays, and basic bookkeeping tasks while maintaining compliance and service standards.