Shift Lead: Customer Experience & Store Operations

Walgreens; Cumming (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Ops Associate to open/close the store when management is not present, handle cash, and prepare the floor and stock room for the day. You will also support back-door deliveries and cash drops, while delivering a distinctive customer experience.

The role emphasizes engaging customers, resolving questions, and modeling Walgreens service traits to create a positive shopping environment.

Qualifications

• One year of prior leadership or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Wollows to comply with state laws and company policies.

Responsibilities

• Open and close the store in the absence of store management and handle cash.
• Register and process returns, refunds, and price adjustments; ensure accurate cash handling.
• Maintain store conditions, assist with inventory and merchandising, and support vendor deliveries.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a Store Ops Associate to open/close the store when management is not present, handle cash, and prepare the floor and stock room for the day. You will also support back-door deliveries and cash drops, while delivering a distinctive customer experience.

The role emphasizes engaging customers, resolving questions, and modeling Walgreens service traits to create a positive shopping environment.