Shift Lead — Store Operations & Customer Experience

Walgreens; La Marque (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Associate to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will engage customers, assist with products and services, and help maintain accurate inventory and pricing.

The role emphasizes delivering a distinctive customer experience, supporting displays, and collaborating with team members on vendor orders and reads of pricing rules.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management; handles cash and start-ups.
• Completes returns, refunds, cash drops, and provides change to cash registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues.
• Maintains inventory counts and proper pricing; supports displays and backroom organization.
• Coaches and assists other team members in warehouse and vendor ordering processes.

Skills

Leadership experience

Customer service

Team coaching

English fluency

Job description

Walgreens is seeking a Store Associate to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will engage customers, assist with products and services, and help maintain accurate inventory and pricing.

The role emphasizes delivering a distinctive customer experience, supporting displays, and collaborating with team members on vendor orders and reads of pricing rules.