Shift Lead: Customer Experience & Store Ops

Walgreens; Plano (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Plano, TX seeks a store team member to open/close the store in management's absence, manage cash and transactions, and deliver a standout customer experience. The role requires leadership experience and English fluency, with opportunities to develop skills across operations, inventory, and service excellence.

This position emphasizes teamwork, compliance, and customer care, with responsibilities spanning cash handling, stocking, price accuracy, and front-end support to ensure smooth

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including start-ups and cash handling.
• Handle product returns, refunds, cash drops, and register transactions with accuracy.
• Provide a distinctive and delightful customer experience across all interactions.

Skills

Leadership

Retail experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Plano, TX seeks a store team member to open/close the store in management's absence, manage cash and transactions, and deliver a standout customer experience. The role requires leadership experience and English fluency, with opportunities to develop skills across operations, inventory, and service excellence.

This position emphasizes teamwork, compliance, and customer care, with responsibilities spanning cash handling, stocking, price accuracy, and front-end support to ensure smooth