Shift Lead: Customer Experience & Store Ops

Walgreens; Forest Hill (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Texas seeks a capable team member to open and close the store in the absence of management, manage cash and register activities, and deliver a standout customer experience. The role includes assisting with store operations, inventory control, price changes, and vendor deliveries.

The ideal candidate has at least one year of leadership or retail experience, fluent English, and any required PTCB certification or state license.

Qualifications

• One year of leadership or key holder retail experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close store in absence of management and handle cash/start-up systems.
• Process returns, refunds, cash drops and provide change.
• Provide outstanding customer service and maintain a delightful shopping experience.
• Assist with inventory, pricing adjustments, and stockroom organization.
• Support management with order reviews, vendor deliveries, and displays.

Skills

Leadership

Customer service

Retail experience

English proficiency

Education

PTCB certification or state pharmacy license

Tools

Cash register

Inventory system

Job description

Walgreens in Texas seeks a capable team member to open and close the store in the absence of management, manage cash and register activities, and deliver a standout customer experience. The role includes assisting with store operations, inventory control, price changes, and vendor deliveries.

The ideal candidate has at least one year of leadership or retail experience, fluent English, and any required PTCB certification or state license.