Shift Lead - Customer Experience & Store Ops

Walgreens; Dundee (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a proactive team member to support store operations and customer experience. You will open/close the store in management's absence, manage cash handling, assist customers, and ensure accurate pricing and inventory.

You'll collaborate with leadership to maintain clean, compliant stores, support vendor deliveries, and help train teammates on service standards. Prior retail leadership experience is preferred, with excellent communication in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to work without management and maintain store operations.

Responsibilities

• Open and close the store in the absence of management and ensure all systems start up.
• Handle cash, refunds, voids, and price verifications at the register.
• Support inventory accuracy and shelf replenishment.
• Deliver a distinctive customer experience and assist with vendor deliveries.

Skills

Leadership

Customer service

Cash handling

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a proactive team member to support store operations and customer experience. You will open/close the store in management's absence, manage cash handling, assist customers, and ensure accurate pricing and inventory.

You'll collaborate with leadership to maintain clean, compliant stores, support vendor deliveries, and help train teammates on service standards. Prior retail leadership experience is preferred, with excellent communication in English.