Store Lead - Customer Experience & Operations

Walgreens; Hooksett (NH); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a store team member to open and close the store in the absence of management. You will handle cash, refunds, and daily transactions while ensuring the floor and stock room are ready for business. You will also model a distinctive customer experience and support merchandising activities.

The role emphasizes greeting customers, assisting with products and services, and maintaining accurate inventory and displays. English fluency is required, with compensation published hourly.

Qualifications

• At least 1 year of leadership or key-holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.
• Knowledge of store inventory control is preferred.
• Experience with cash handling, refunds, and pricing adjustments as per policy.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, refunds, and transactions accurately.
• Ensure store and stockroom are ready for the business day.
• Maintain pricing, signage, and regulatory compliance.
• Assist with merchandising and backroom tasks.

Skills

Leadership experience

Customer service

Communication

English proficiency

Education

PTCB certification

Pharmacy license

Tools

Point-of-Sale systems

Cash handling systems

Job description

Walgreens is seeking a store team member to open and close the store in the absence of management. You will handle cash, refunds, and daily transactions while ensuring the floor and stock room are ready for business. You will also model a distinctive customer experience and support merchandising activities.

The role emphasizes greeting customers, assisting with products and services, and maintaining accurate inventory and displays. English fluency is required, with compensation published hourly.