Shift Lead: Customer Experience & Store Ops

Walgreens; Mission (TX); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Mission, TX is seeking a driven team member to assist with opening/closing the store, cash handling, and customer service excellence. The role requires leadership experience, strong English communication, and the ability to manage inventory and pricing while ensuring a welcoming store environment.

Responsibilities include assisting with backdoor access for deliveries, handling refunds and voids, and supporting management in daily operations and customer experience initiatives.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest and conviction records may be considered.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe while providing change as needed.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services to ensure a positive experience.
• Maintains store inventory accuracy, assists with displays, pricing, and backroom organization.

Job description

Walgreens in Mission, TX is seeking a driven team member to assist with opening/closing the store, cash handling, and customer service excellence. The role requires leadership experience, strong English communication, and the ability to manage inventory and pricing while ensuring a welcoming store environment.

Responsibilities include assisting with backdoor access for deliveries, handling refunds and voids, and supporting management in daily operations and customer experience initiatives.