Shift Lead: Customer Experience & Store Ops

Walgreens; Virginia (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in the United States seeks a dedicated team member to support store operations, including opening and closing the store, cash handling, and ensuring the floor and stock room are ready for the business day. This role includes opening the back door for deliveries and maintaining secure cash handling procedures.

You will engage customers, answer questions, resolve issues, and model Walgreens service traits to deliver a distinctive and delightful customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, including cash handling and ensuring readiness of floor and stock room.
• Completes product returns, refunds, and ensures accurate cash management.
• Models and delivers a distinctive customer experience.
• Engages customers, assists with products and services, and resolves questions to ensure a positive experience.
• Maintains inventory accuracy, pricing changes, displays, stock rotation, and basic bookkeeping tasks.

Skills

Leadership experience

English proficiency

Job description

Walgreens in the United States seeks a dedicated team member to support store operations, including opening and closing the store, cash handling, and ensuring the floor and stock room are ready for the business day. This role includes opening the back door for deliveries and maintaining secure cash handling procedures.

You will engage customers, answer questions, resolve issues, and model Walgreens service traits to deliver a distinctive and delightful customer experience.