Shift Lead: Customer Experience & Store Ops

Walgreens; Centreville (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Centreville, MD is seeking staff to open/close the store in the absence of store management, handle cash and pricing tasks, and deliver a distinctive customer experience. Responsibilities include assisting with inventory, merchandising, and daily store operations to ensure a smooth shopping experience for customers and patients.

The role emphasizes strong cash handling, team collaboration, and adherence to company policies while maintaining store standards and customer service

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Arrest and conviction records may be considered.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, refunds, cash drops, and price changes.
• Provide excellent customer and patient service; resolve issues.
• Assist with inventory counts and stock organization.
• Maintain store cleanliness and proper merchandising; support displays.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Centreville, MD is seeking staff to open/close the store in the absence of store management, handle cash and pricing tasks, and deliver a distinctive customer experience. Responsibilities include assisting with inventory, merchandising, and daily store operations to ensure a smooth shopping experience for customers and patients.

The role emphasizes strong cash handling, team collaboration, and adherence to company policies while maintaining store standards and customer service