Shift Lead: Customer Experience & Store Ops

Walgreens; Madison (MS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Walgreens is seeking a candidate to open/close the store in management's absence, handle cash, refunds, and vendor deliveries while ensuring shelves and backroom readiness. You will greet customers, resolve questions, and deliver a distinctive Walgreens experience across the floor and throughout the day.

The role supports merchandising, inventory accuracy, and signage compliance, with emphasis on teamwork and strong English communication.

Qualifications

• One year of leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure all systems, cash handling, and floor readiness.
• Complete product returns, refunds, cash drops, and provide change for registers.
• Deliver a distinctive and delightful customer experience to shoppers.
• Assist with vendor deliveries, stock turnover and pricing, and maintain inventory accuracy.
• Support merchandising and displays, and ensure signage and compliance with local regulations.

Skills

Leadership experience

Customer service

Communication

Tools

POS system

Job description

Walgreens is seeking a candidate to open/close the store in management's absence, handle cash, refunds, and vendor deliveries while ensuring shelves and backroom readiness. You will greet customers, resolve questions, and deliver a distinctive Walgreens experience across the floor and throughout the day.

The role supports merchandising, inventory accuracy, and signage compliance, with emphasis on teamwork and strong English communication.