Shift Lead: Customer Experience & Store Operations

Walgreens; Wentzville (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, manage cash and provide a smooth checkout experience. You will handle returns, refunds, and ensure accurate cash handling while supporting deliveries through back-door access where needed.

The role emphasizes delivering a distinctive customer experience and assisting with store operations, pricing, inventory, and display development to meet company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, handling required systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

English fluency

Tools

POS systems

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, manage cash and provide a smooth checkout experience. You will handle returns, refunds, and ensure accurate cash handling while supporting deliveries through back-door access where needed.

The role emphasizes delivering a distinctive customer experience and assisting with store operations, pricing, inventory, and display development to meet company standards.