Shift Lead: Customer Experience & Store Operations

Walgreens; Peoria (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for the day. You will process returns, refunds, and cash drops while providing a distinctive customer experience.

Responsibilities include managing inventory, pricing, displays, and vendor deliveries, with attention to regulatory compliance and store policies. English fluency is required for effective communication with customers and staff.

Qualifications

• One year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in absence of management with cash handling.
• Process returns, refunds, and cash drops; manage pricing and signage.
• Ensure stockroom and floor are ready for the business day and assist vendor deliveries.
• Maintain inventory accuracy and assist with displays and resets.
• Assist at Pharmacy out window as requested.
• Comply with policies and assist with training and communication.

Skills

Leadership

Supervision

Retail Key Holder

Customer Service

Cash Handling

Inventory Control

Store Operations

Pricing

Job description

Walgreens is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for the day. You will process returns, refunds, and cash drops while providing a distinctive customer experience.

Responsibilities include managing inventory, pricing, displays, and vendor deliveries, with attention to regulatory compliance and store policies. English fluency is required for effective communication with customers and staff.