Shift Lead - Customer Experience & Store Ops

Walgreens; Thousand Oaks (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member to open/close the store when management is not present and to manage cash handling and door access for deliveries. You will assist customers, handle returns and refunds, and contribute to a positive shopping experience.

The role emphasizes working independently, adhering to policies, and maintaining store standards while supporting pharmacy/retail operations as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and doors.
• Completes product returns, refunds, cash drops, and transactions at the registers.
• Ensures a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Education

PTCB certification / pharmacy license

Job description

Walgreens is seeking a team member to open/close the store when management is not present and to manage cash handling and door access for deliveries. You will assist customers, handle returns and refunds, and contribute to a positive shopping experience.

The role emphasizes working independently, adhering to policies, and maintaining store standards while supporting pharmacy/retail operations as needed.