Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Chestertown (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in New York is seeking a store colleague to operate the store in the absence of management, manage keys, and support daily start-up processes. This role emphasizes reliable cash handling, accurate register activity, and ensuring the floor and stock room are ready for business.

You will greet customers, handle returns and exchanges, assist with pricing and displays, and maintain inventory accuracy while upholding compliance and delivering a positive customer experience.

Qualifications

• One year of leadership or key-holder experience.
• Fluent in reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, handling keys and required start-ups.
• Completes product returns, refunds, and cash handling with cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Assists with vendor deliveries and backroom access for deliveries.
• Maintains inventory accuracy and pricing/signage as directed, including basic department pricing and daily price changes.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy license as required by state

Job description

Walgreens Co. in New York is seeking a store colleague to operate the store in the absence of management, manage keys, and support daily start-up processes. This role emphasizes reliable cash handling, accurate register activity, and ensuring the floor and stock room are ready for business.

You will greet customers, handle returns and exchanges, assist with pricing and displays, and maintain inventory accuracy while upholding compliance and delivering a positive customer experience.