Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Town of North Hempstead (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a front-line leader in New York to help open and close the store when management is absent, handle cash tasks, and ensure the floor and stock room are ready for business.

You will greet customers, assist with products and services, and coach team members in delivering Walgreens’ distinctive service. Responsibilities include cash handling, refunds, and contributing to accurate pricing and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring floor/stock room readiness.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience, and shares best practices with the team.
• Responsible for registering all related sales on assigned cash register, including price verifications and voids.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. is seeking a front-line leader in New York to help open and close the store when management is absent, handle cash tasks, and ensure the floor and stock room are ready for business.

You will greet customers, assist with products and services, and coach team members in delivering Walgreens’ distinctive service. Responsibilities include cash handling, refunds, and contributing to accurate pricing and displays.