Store Lead: Customer Experience & Operations

Walgreens Co.; City of Binghamton (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in New York is seeking a capable leader to open and close the store when management is absent, ensuring all systems start-up, cash handling, and floor readiness. You will handle returns, refunds, and cash drops, while modeling a distinctive customer experience.

The role also involves guiding team members, managing store operations, pricing, and maintaining compliance with policies and regulations to deliver superior service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

English fluency

Job description

Walgreens Co. in New York is seeking a capable leader to open and close the store when management is absent, ensuring all systems start-up, cash handling, and floor readiness. You will handle returns, refunds, and cash drops, while modeling a distinctive customer experience.

The role also involves guiding team members, managing store operations, pricing, and maintaining compliance with policies and regulations to deliver superior service.