Shift Lead: Retail Ops & Customer Experience

Walgreens; Village of Bath (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in New York, NY is seeking a customer experience focused team member to help operate the store when management is not present. You will open and close the store, handle cash registers, process returns, refunds, and price adjustments while maintaining display standards.

You will engage customers, assist with products and services, supervise basic operations, and ensure inventory accuracy and policy compliance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Experience handling cash and basic store operations is a plus.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services.
• Maintains accurate inventory counts and basic pricing tasks

Skills

Leadership

Retail experience

English fluency

Job description

Walgreens in New York, NY is seeking a customer experience focused team member to help operate the store when management is not present. You will open and close the store, handle cash registers, process returns, refunds, and price adjustments while maintaining display standards.

You will engage customers, assist with products and services, supervise basic operations, and ensure inventory accuracy and policy compliance.