Shift Lead: Customer Experience & Store Operations

Walgreens Co.; East Patchogue (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. in New York is seeking team members to help open and close the store when management is unavailable, handling cash and ensuring all systems are started for the day. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory and pricing.

Responsibilities include assisting with vendor deliveries, backroom operations, stock displays, and cashiering across departments. Pharmacy window support and policy compliance are also expected.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in absence of management and handle cash systems/start-ups.
• Complete product returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries, backroom operations, and order processing.
• Maintain inventory accuracy and ensure proper pricing and signage.
• Assist with bookkeeping tasks and store maintenance as needed.
• Follow regulations for regulated products and perform bag checks as required.
• Assist pharmacy out window and support managers in various tasks.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in New York is seeking team members to help open and close the store when management is unavailable, handling cash and ensuring all systems are started for the day. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory and pricing.

Responsibilities include assisting with vendor deliveries, backroom operations, stock displays, and cashiering across departments. Pharmacy window support and policy compliance are also expected.