Shift Lead: Customer Experience & Store Operations

Walgreens; West Plains (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in United States seeks a trusted team member to help run daily operations and ensure a seamless customer experience. The role includes opening/closing the store, handling cash, processing refunds, and assisting with deliveries and stock management.

Responsibilities cover accurate till transactions, merchandising, and maintaining a clean, compliant store environment while supporting management and colleagues.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to handle cash, process refunds, and balance tills.
• Willingness to assist with backroom, stock, and inventory tasks.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive customer experience for Walgreens customers.
• Registers all sales accurately, notes scanning errors and price verifications.
• Assists with vendor deliveries, backdoor access, and warehouse coordination.
• Maintains store cleanliness, pricing accuracy, and shelf, stockroom organization.

Skills

Leadership

Cash handling

Customer service

Store operations

Communication

Job description

Walgreens in United States seeks a trusted team member to help run daily operations and ensure a seamless customer experience. The role includes opening/closing the store, handling cash, processing refunds, and assisting with deliveries and stock management.

Responsibilities cover accurate till transactions, merchandising, and maintaining a clean, compliant store environment while supporting management and colleagues.