Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Bixby (OK); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in the United States is seeking a capable team member to operate store functions when management is unavailable. You will open/close the store, handle cash, process refunds, and ensure shelves and backrooms are ready for business.

Responsible for delivering a distinctive customer experience, supporting inventory, pricing, and displays, and assisting with vendor deliveries. This role emphasizes strong customer service, reliability, and adherence to store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Handles cash, completes refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience.
• Assists with inventory, pricing adjustments, and shelf readiness.
• Coaches team members on vendor deliveries and backroom processes.
• Maintains store cleanliness, displays, and regulatory signage.

Skills

Leadership experience

Customer service

English fluency

Tools

POS systems

Job description

Walgreens in the United States is seeking a capable team member to operate store functions when management is unavailable. You will open/close the store, handle cash, process refunds, and ensure shelves and backrooms are ready for business.

Responsible for delivering a distinctive customer experience, supporting inventory, pricing, and displays, and assisting with vendor deliveries. This role emphasizes strong customer service, reliability, and adherence to store policies.