Shift Lead: Customer Experience & Store Ops

Walgreens; Newnan (GA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a team member to open and close the store when management is not present, ensuring all systems start-ups and cash handling are completed. You will also handle returns, refunds, and cash drops while maintaining a welcoming environment for customers.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, inventory, and daily tasks with professionalism and integrity.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Open and close the store in the absence of management, including required systems start-ups and cash handling.
• Complete product returns, void orders, process refunds, and handle cash drops to the safe.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Retail knowledge

Tools

POS systems

Job description

Walgreens is seeking a team member to open and close the store when management is not present, ensuring all systems start-ups and cash handling are completed. You will also handle returns, refunds, and cash drops while maintaining a welcoming environment for customers.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, inventory, and daily tasks with professionalism and integrity.