Shift Lead: Customer Experience & Store Operations

Walgreens; Sunset Beach (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Sunset Beach, MD is seeking a Store Key Holder to join our team. You will open the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business.

You will engage customers, support inventory and pricing tasks, and help maintain store appearance. The role includes assisting with vendor deliveries and ensuring compliance with policies and procedures.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in English (reading, writing and speaking).
• Willing to obtain PTCB certification or pharmacy license as required.
• Equal Opportunity Employer; background checks may apply.

Responsibilities

• Open and close the store in management's absence, including cash handling.
• Assist customers and resolve issues to ensure a positive experience.
• Operate cash registers, process returns, refunds, and voids.
• Maintain store appearance, inventory accuracy, and price accuracy.
• Assist with vendor deliveries and stock room organization.

Skills

Leadership

Retail experience

Customer service

Cash handling

Communication

Job description

Walgreens in Sunset Beach, MD is seeking a Store Key Holder to join our team. You will open the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business.

You will engage customers, support inventory and pricing tasks, and help maintain store appearance. The role includes assisting with vendor deliveries and ensuring compliance with policies and procedures.