Shift Lead - Customer Experience & Store Ops

Walgreens; Marlborough (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens Marlborough is seeking a Store Key Holder to open and close the store when management is unavailable, perform cash handling, and ensure the floor and stock room are ready for business. You will engage customers, resolve questions, and deliver a distinctive Walgreens experience.

The role includes assisting with warehouse and vendor deliveries, maintaining inventory accuracy, and supporting pricing accuracy and signage.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state (preferred).

Responsibilities

• Open and close the store in absence of management, handle cash, and prepare floor and stock room for the day.
• Engage customers and assist with products and services to deliver a positive experience.
• Maintain accuracy of cash handling, pricing, and daily records; assist with store maintenance and displays.

Skills

Leadership

Customer service

Store operations

Education

PTCB certification or state pharmacy license

Tools

Store systems

Job description

Walgreens Marlborough is seeking a Store Key Holder to open and close the store when management is unavailable, perform cash handling, and ensure the floor and stock room are ready for business. You will engage customers, resolve questions, and deliver a distinctive Walgreens experience.

The role includes assisting with warehouse and vendor deliveries, maintaining inventory accuracy, and supporting pricing accuracy and signage.