Store Operations Lead: Customer Experience Champion

Walgreens; Georgetown (TX); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens Georgetown is seeking a Store Key Holder to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will also assist with vendor deliveries through the backdoor and support the team in daily operations.

The role emphasizes delivering a distinctive customer experience, training teammates on service best practices, and maintaining accurate pricing, signage, and inventory.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles cash, start-ups, and deliveries.
• Manages cash handling, refunds, and price verification across registers.
• Delivers a distinctive and courteous customer experience along with Walgreens service traits.
• Assists with inventory counts, pricing, displays, and backroom organization.
• Coaches team members on store operations, backroom processes, and vendor deliveries.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Georgetown is seeking a Store Key Holder to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will also assist with vendor deliveries through the backdoor and support the team in daily operations.

The role emphasizes delivering a distinctive customer experience, training teammates on service best practices, and maintaining accurate pricing, signage, and inventory.