Shift Lead & Key Holder: Elevate Customer Experience

Walgreens; Odenton (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Odenton, MD is seeking a reliable team member to help operate the store when management is not present. You will open/close the store, handle cash, assist customers, and ensure floor and stock room readiness for the day.

The role focuses on delivering a distinctive customer experience, processing returns and transactions, and supporting inventory and pricing tasks while maintaining compliance with store policies.

Qualifications

• Minimum 1 year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in the absence of management and ensure readiness.
• Process returns, refunds, cash drops, and register transactions.
• Deliver distinctive customer experience and assist customers.
• Assist with inventory accuracy and pricing tasks.

Skills

Leadership experience

Job description

Walgreens in Odenton, MD is seeking a reliable team member to help operate the store when management is not present. You will open/close the store, handle cash, assist customers, and ensure floor and stock room readiness for the day.

The role focuses on delivering a distinctive customer experience, processing returns and transactions, and supporting inventory and pricing tasks while maintaining compliance with store policies.